Thursday, February 07, 2008

The Clinic at Wal-Mart

An interesting development, as Wal-Mart joins CVS, Target, and others experimenting with in-store clinics for minor not-quite-emergency care.

Lots of benefits for all here – more convenient access, lower prices for minor medical care, and potentially lower burden on emergency rooms.

Adding customer service to medical care is a pretty revolutionary notion in itself.